Shipping & Returns

SHIPPING POLICY

Once your order has been received, it will be processed and shipped within 24 to 48 hours. You will receive a notification email which will include your order information and tracking number. We ship Australia-wide and globally via Australia Post.

RETURNS & EXCHANGE POLICY

Exchanges are accepted for exchange of size or colour only. Returns are accepted only in the unlikely event that the item is faulty. Return and exchange requests must be made within the 7 days of receiving the item/s. In order to be able to return or exchange:

- Original tags must still be attached to the item

- Original plastic packaging must be intact

- Items must be unworn and unwashed

 

If you need to make a refund or exchange request, please email info@silentauraapparel.com